Terms of sale
Terms of sale
Version 2026-09-24.1 · Updated September 23, 2026.
1. Seller and contact
StratiQ Games is the trading name of Gonzalo Cueva Soriano, an individual sole proprietor who sells these products and is responsible for delivery, refunds and customer support. It is not represented as an incorporated company.
Seller address: 2451 Menokin Drive, Apt 209, Alexandria, Virginia, United States.
Purchases and refunds: support@stratiqgames.com. Website: https://stratiqgames.com.
2. What you buy
The offering includes two kinds of product and the purchase listing states which one before you pay. Themes are one-time purchases that do not renew. Learning Plus is a monthly subscription that renews automatically until you cancel it. The Obsidian theme changes the appearance of compatible StratiQ Games boards and pieces. It includes no physical goods, prizes, gambling, redeemable money or competitive advantages. The purchase listing identifies the product, its price and, for the subscription, its billing period.
You receive a personal, non-exclusive, account-linked licence to use the content within StratiQ Games while that content is available in the service. You do not acquire intellectual property ownership or a guarantee of perpetual service. If we permanently withdraw a paid product, we will address applicable rights and remedies; this provision does not exclude statutory guarantees.
3. Price and payment authorization
The amount and currency are displayed before confirmation. The final total and any applicable taxes are disclosed on the payment page; no later charges are added without authorization. Your bank may apply its own currency conversion or fees. Stripe processes payment inside a Stripe component embedded in this page. Card details go straight to Stripe: we never receive your full card number or security code, and they do not pass through our servers. Only authorize a purchase if you are an adult and authorized to use the payment method.
Cancelling or closing the page before confirmation does not complete the purchase. If payment has already been confirmed, the refund policy applies. Keep the receipt and purchase email address to help identify the transaction.
4. Digital delivery
Access is enabled for the account identified at purchase when the processor confirms payment. Pending or declined payments do not activate the product. You can return here and select “Check access”. If you were charged but cannot access the content, contact support with your account and purchase reference. Do not pay again to resolve pending delivery.
An Internet connection, an account and a browser compatible with the platform are required. You can try the free games before buying. Purchasing cosmetics is not required to use free features.
5. Cancellations and refunds
The refund policy below is part of these terms and is displayed in full before payment. We do not offer change-of-mind refunds. Your mandatory consumer rights remain protected. We do not require you to waive a statutory withdrawal right to begin digital delivery.
A full refund removes only access to the refunded product. A partial refund preserves that access. A dispute may temporarily suspend that product while it is resolved; it does not restrict your rights with your bank or access to free games.
6. Purchase evidence and changes
We keep the version and a copy of the accepted terms, their language, the acceptance date, product, amount and account linked to the transaction to handle purchases and disputes. Optional browsing telemetry is not required to buy. The processor retains payment data under its privacy policy.
The terms accepted at the time of each purchase apply to that purchase. Later changes do not retroactively reduce rights from earlier purchases. Nothing here removes mandatory consumer rights or access to courts or complaint mechanisms provided by applicable law.